Brightwire builds and operates a white-label mobile service under your brand — eSIM provisioning, fulfillment, support, and billing handled by integrated agents. Your customers see your brand. We run the stack.
Bring your customer base. Brightwire brings the infrastructure. Lines turn on in weeks, not build seasons.
Bring your existing customer or member base. Brightwire builds a mobile service under your name — your brand, your pricing, your customer-facing experience. We stay invisible.
Provisioning, fulfillment, billing, support, and acquisition run on our agent infrastructure. You don't staff a carrier operation. We handle every layer.
Your customers get eSIM lines under your brand. You collect the attach revenue. Every line is provisioned, supported, and billed automatically — no intervention from your side.
Five agent-run layers. All operated by Brightwire. None of it staffed by you.
Telnyx-backed eSIM activation and line management, automated end-to-end. No manual provisioning queue.
Device and SIM distribution via Amazon. No warehouse, no logistics org. Orders flow through agent automation.
ECHO agent handles tier-1 support. Complex cases escalate automatically. Support runs without a headcount.
Stripe-powered metering and invoicing, structured to integrate with your existing customer billing contract flow.
NOVA handles onboarding and activation outreach into your customer base. Attach revenue starts as lines turn on.
All layers agent-operated · Provisioning via Telnyx · Fulfillment via Amazon · Billing via Stripe
Most distribution partners don't launch a mobile benefit because the operating cost kills the margin. Brightwire's agent-run model changes that math.
Full mobile platform deployment in weeks. No FCC licensing, no carrier negotiations, no operational org to hire. Your lines go live while a build-it-yourself approach is still in procurement.
Agent-run infrastructure means you can offer mobile profitably at competitive rates. Cost per line stays low even at modest scale — that's the reason the margin exists at all.
We operate the whole thing. You own the customer relationship and the revenue. Provisioning queues, support tickets, billing reconciliation — every layer underneath is ours to run.
Platform metrics from build phase · Line-level unit economics validated in pilot
Brightwire does, fully. Integrated agents handle provisioning, support tickets, billing, and fulfillment without manual operator intervention. Your team manages the customer relationship; we manage every layer of the infrastructure underneath.
Yes — completely. Your customers see your brand name, your pricing tiers, and your customer-facing experience. Brightwire is the invisible operator. The end mobile subscriber never sees us.
Lines are billed through Stripe, structured to integrate with your existing customer invoicing or contract billing flow. The intent is zero new billing infrastructure on your end — mobile charges flow through the same mechanism your customers already see.
MVNO compliance, e911 routing, and employee data handling are addressed in the platform design. Legal clearance on MVNO licensing and privacy obligations is required before any pilot goes live. We handle the regulatory prep; formal sign-off requires your counsel before go-live.
A defined cohort of your customers offered employee lines, over a set window, at a specified price point. The pilot validates attach rate and confirms unit economics — provisioning cost, support load, billing margin — before any broader rollout decision.
No. The agent-run model means you don't hire support staff, provisioning teams, or billing operations for the mobile service. That's the point — low operating cost is the reason the economics work at the scale most distribution partners operate at.
Talk through what a pilot looks like for your customer base. No commitments — just a walkthrough of the platform, the economics, and what lines live actually means for your attach revenue.
Book a launch walkthrough